Future of Healthcare Report

The Future of Healthcare: Moving Beyond 2020 aimed to understand how COVID-19 impacted the healthcare industry and reveal how organizations plan to move forward, adjusting to the new normal. There was a particular emphasis on telehealth, value-based care, and patient experience. 

 

Highlights from the 36-page report include

  • Impacts of federal and state aid on organizations' financial stability 
  • Strategies for bringing back furloughed employees
  • Predicted investments in telehealth and telehealth-related infrastructure 
  • Impact of low reimbursement for telehealth visits 
  • Advocacy for value-based care
  • Push for consistent, culturally appropriate messaging to empower patients

Published on August 12, 2020

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This report includes:

This report also includes

  • Analysis of 363 individuals across the healthcare industry including payers, independent physician practices, health systems, and outpatient clinics
  • Qualitative follow-up with four survey respondents 
  • Call to action for industry leaders surrounding telehealth, value-based care, and patient experience
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