Episode HS|IP S3E4: Industry Perspectives: Charles DeShazer, MD, Chief Quality & Health Advocacy Officer at Cigna

The generative AI revolution is here. How should payers respond and how can they learn from past technological revolutions in healthcare to inform their next steps? Charles DeShazer, MD, Chief Quality and Health Advocacy Officer at Cigna Healthcare, offers his recommendations in this episode of Industry Perspectives.

Episode HS|IP S3E3: Industry Perspectives: Kathryn Eshelman, MD, VP at Inovalon

In value-based care, providers rely on accurate, timely data. But their needs also evolve as their participation in value-based contracts progresses. Kathryn Eshelman, MD, VP of Clinical Informatics at Inovalon, dives into what providers need at different stages of the value-based care continuum and how healthcare technology vendors can help.

Episode S05 E33: Supporting Patient Education as a Health Plan

Chronic disease management, preventive care, and mental wellbeing all have at least one thing in common in the healthcare field: a need for strong patient education practices in order to be successful. Cathy Moffitt, MD, explains how patient education is not just a provider task. Rather, payers have a role to play in ensuring members understand their conditions, their options, and their benefits.

Episode HS|IP S3E2: Industry Perspectives: Nick Kraft, SVP, Chief Growth Officer at CDPHP

Member retention is challenging in the current health insurance landscape, but it is advantageous for achieving high-quality care and member satisfaction. Nicholas Kraft, SVP and chief growth officer at CDPHP, identifies strategies for building member loyalty.