Episode S01 E28: Factoring Broadband Connectivity into a Successful Telehealth Program

Craig Settles brings together broadband and healthcare stakeholders to launch telehealth initiatives, and says success depends on both of those parties working together. One such example is his own project to deliver connected health services through local barbershops in urban areas. To contact Craig Settles, email him at [email protected].

Episode S01 E27: Bolstering A Hospital’s Efficiency Journey, Fiscal Outlook When Reopening

Ken Wheat, senior vice president and chief financial officer (CFO) at Eisenhower Health, describes how the nonprofit hospital managed its financial strategy during the height of the pandemic and its plans for reopening. He covers the roles that telehealth and virtual care could play going forward as restrictions on nonurgent care and elective surgeries lift and offers advice on advancing efficiency journeys through automation.

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Change Healthcare offers end-to-end revenue cycle management software solutions for physician practices, labs, home health, DME, medical billing services and other providers wanting to simplify workflows, reduce denials, optimize revenue, and improve the patient experience. 

Episode S01 E26: Introducing Telehealth Strategies in Solo and Small Practices

Amy Witt, MD, licensed, board-certified dermatologist at Derrow Dermatology, discusses the process of introducing telehealth to her dermatology practice at the beginning of the coronavirus. She shares how she incorporates telehealth strategies into her workflow, how coronavirus has impacted telehealth utilization, and what the future holds for telehealth tools in dermatology.

Episode S01 E25: Creating Successful Business Associate Agreements and Breach Response

Shefali Mookencherry, Impact Advisors' Principal Advisor and Solution Leader of Information Security, Privacy, and Disaster Recovery, outlines key elements for drafting solid business associate agreements and potential red flags to avoid when negotiating with business associates. Mookencherry also lays to rest some misconceptions about breach protocols and HIPAA compliance.